ACDEON B.V. (“ACDEON”, “we”, “our”, “us”) provides representation and sales support services for industrial and engineering companies across Europe. We are headquartered in the Netherlands and operate internationally.

What data we collect

• Contact information you provide (name, email, phone, company, message).
• Usage data from our website (e.g., pages visited, approximate geolocation, device information) via analytics tools.
• Business correspondence related to leads, orders, and support.

How we use your data

• To respond to inquiries and provide requested information.
• To operate, maintain, and improve our website and services.
• To perform contractual obligations or take steps prior to entering a contract.
• To comply with legal obligations and protect our rights.

Contact form submissions are processed securely on ACDEON’s own servers in the European Union. We do not sell or rent contact details and only share them with represented manufacturers where this is necessary to handle your request.

Legal bases

For visitors in the EEA/UK, our processing is typically based on one or more of: consent (e.g., analytics cookies), performance of a contract (or pre-contractual steps), and legitimate interests (e.g., ensuring site security and service improvement). You may withdraw consent at any time.

Sharing

We may share data with service providers who process information on our behalf (e.g., hosting, analytics, email delivery). Where appropriate, we enter into data processing agreements and apply safeguards for international transfers.

Retention

We retain personal data only as long as necessary for the purposes described above and to meet legal requirements (e.g., tax and accounting rules).

International operations

We primarily serve customers across Europe and may transfer data internationally as needed. When transferring data outside the EEA/UK, we rely on appropriate safeguards (e.g., standard contractual clauses) where applicable.

Privacy Summary (Plain Language)

ACDEON uses privacy-friendly, cookieless analytics to understand which companies visit our website. We do not track individuals, do not set cookies, and do not share data with third parties. All analytics stay within the EU and are fully GDPR compliant.

Analytics & Cookies (no tracking cookies)

ACDEON uses a fully cookieless, GDPR-compliant analytics setup based on Matomo. We do not use marketing, advertising or tracking cookies. No cookies, no local storage and no third-party trackers are used. All analytics data remains fully under ACDEON’s control and is stored within the EU.

• Matomo (cookieless analytics): We use Matomo configured in a privacy-first mode approved by the CNIL, without placing cookies or storing identifiers in the browser. IP addresses are anonymized, device fingerprinting is minimized, and no personal data is shared with third parties.
• Your privacy: Visitors concerned about analytics or privacy can read the detailed GDPR rationale on this page. Since no cookies are used for analytics, consent banners are not required under EU law.

Your rights

Subject to local law, you may have rights to access, correct, delete, or restrict certain processing of your personal data. To exercise these rights, contact us using the details below.

GDPR Compliance & Legal Basis

ACDEON processes analytics data in full compliance with the General Data Protection Regulation (GDPR). Our analytics configuration is explicitly designed to minimize data collection and ensure that no personal data is stored or transmitted.

Legal Basis for Processing

Because ACDEON uses a fully cookieless Matomo configuration that does not store identifiers, does not use cookies, and anonymizes IP addresses, analytics data is processed under the GDPR legal basis of legitimate interest (Art. 6(1)(f) GDPR). This legal basis is recognized for strictly necessary, non-invasive analytics that do not affect user rights.

What Data Is Collected

Our cookieless analytics collect only high-level, non-personal technical data, such as:

• Anonymized IP fragments (2–3 bytes masked)
• Visited pages and timestamps
• Device type and basic browser information
• Traffic source (if available)
• Organization / ISP name derived from anonymized IP blocks

This information cannot identify individual visitors.

Company / Organization Detection

Matomo may identify the organization associated with a visit (e.g., “Airbus”, “ASML”, “Shell”), based on public IP block information. This does not involve any processing of personal data and is fully compatible with GDPR requirements.

Data Storage & Retention

• All analytics data is stored within the European Union.
• No data is shared with third parties (including Google or advertising networks).
• Data retention periods are limited and follow Matomo’s privacy guidelines.

Data Retention

Analytics data is retained only for the period necessary to understand website performance and business interest. Retention periods follow Matomo’s privacy guidelines and remain limited. No personally identifiable information is stored.

Your Rights

Although ACDEON does not process personal data through analytics, visitors may still contact us if they have questions about privacy, data handling, or GDPR compliance. All concerns will be addressed transparently.

Contact

ACDEON B.V.
Building “DE ZUSTER”
Gasthuisplaats 1
2611 BN Delft
The Netherlands
Email: info@acdeon.com

Updates

We may update this policy from time to time. The “Last updated” date will reflect the most recent changes.

Last updated: 2 December 2025